This could get out of hand when dealing with a growing organization.Ĭonfiguring Single Number Reach (SNR) on both CUCM and Microsoft Teams in this scenario is an apt solution. The challenge when two independent phone systems are merged is replicating the extensions and dial plans of the two systems. Especially if you have users on both of these unified communications platforms, who need to talk to each other. Integration between Cisco Call Manager and Microsoft Teams can help you get the best of both worlds. The Teams client can be installed on any device and the functionality of Jabber on Teams remains almost the same across all devices.Ģ – Microsoft Teams Cisco Call Manager integration Microsoft Teams is a chat-centered workspace in Microsoft 365. Using the Jabber app within Microsoft Teams Additionally, you can assign speed dials and use the keypad to call people on a desktop. Starting a call is easy from the chat window for all of the devices. The Jabber app can be used on your desktop, android device, iPhone, and iPad. Organizations with internal groups, or external vendors using Microsoft Teams can easily integrate Cisco Jabber without having to overhaul the complete system. It can seamlessly move from a chat, to a call to external numbers or SIP addresses – thus providing business-quality video and voice.Ĭisco Jabber app is straightforward and intuitive, whether you are using it from your desktop or phone. Jabber offers the advantage of using CUC infrastructure. People across the organization can collaborate using this app on their device of choice.īusinesses that have already invested in Cisco Unified Communications (CUC) want to maximize their investment for the future. Jabber has voice, video, messaging, and conferencing capabilities. Cisco Jabber federation with Microsoft Teamsġ – Cisco Jabber calling integration for Microsoft TeamsĬisco Jabber encompasses all forms of unified communications into a single app.Microsoft Teams Cisco Call Manager integration.Cisco Jabber calling integration for Microsoft Teams.In this post, we cover all the ways you can connect Jabber and Microsoft Teams:

Instead of switching between apps or resorting to email to accommodate them, wouldn’t it be great if you could stay in Jabber and chat with those Microsoft users? But your suppliers, contractors, and clients all use Microsoft Teams.

It might also be the case that you use Jabber and are moving to Webex in the near future. But, upon moving to remote working, you’ve now got pockets of Microsoft Teams users who need to chat with your Jabber users. You might have been a Cisco house since the introduction of your PBX or telepresence solution many moons ago. When you’ve got legacy users who need to communicate with new remote users, it’s time to connect Cisco Jabber and Microsoft Teams.

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